When you need a quick and direct answer from your driver or you need a last minute change for your journey you can talk directly with your transportation provider. You can find the contact details on your Pass.
For scheduled changes and to update the traveller personal information you can download the app CityHook and register as a user. You will be able to manage your booking directly.
You can always reach our team via email, using the form above, or via Live Chat through the CityHook website. Remember to submit your booking reference number for every query.